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The eCall, the new essential device
The eCall, the new essential device

After seeing how in other parts of the world such as the USA and Japan began to implement eCall devices in cars, Europe joined them. For those one who don’t know yet it, eCall devices are accident detection systems that warns the emergency services with the exact location of the accident. As you can see below, these systems facilitate assistance to the injured, reducing the response time by emergency services.

As of March 31, 2018, all new cars that are registered in the European Union must equip the emergency call system known as e-call. Many brands have already had it for some time, but for others it is a novelty, so let’s see what the mandatory e-call is and how it affects us as users.


“E-Call” is an abbreviation for Emergency-Call and it designates a security system that has proven to be effective in reducing the response time of emergency services (and, therefore, save many lives).

In case of an accident, especially if there is personal injury, every second is vital. Many times, those involved in the accident survive the impact, but their injuries can get more severe or they can even die if it takes a long time to deal with the accident.

The e-call system makes an emergency call in case of impact. This call can be voluntary (by pressing a key in the vehicle’s interior) or automatically, in case the occupants of the vehicle are unconscious or trapped and don’t have access to the command.

As the voluntary call can be made at any time, the automatic is only released after a series of requirements are met. There are two systems that work in coordination with the e-call: stability control and airbags. The control units that control these systems act as black boxes and their accelerometers register the reaction of the car.


If this data coincides with the typical ones that occur in an accident, the system first asks the passengers to make the call manually or cancel it. In the case where there is no response, it is understood that neither the driver nor the passengers are in a position to give an answer and, therefore, the e-call makes a call to the emergency services and provides important information such as the chassis number of the vehicle, its exact location and whether the airbags and supplementary restraint systems have been activated.
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